Managing employees and subordinates, working in teams or individually, to maximize their performance and contribution. Scheduling their work and activities, giving instructions, motivating and directing employees to achieve the company's objectives. Monitoring and measuring how well an employee performs his or her responsibilities and how those activities are performed. Identifying areas for improvement and giving suggestions for achieving the same. Leading a group of people to help achieve goals and maintain effective working relationships among staff.
Schedule and direct the daily activities in a fuel station.
Increase possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.
Providing accurate and friendly advice and support, providing quality products and services and providing after-sales information and services Building lasting and meaningful relationships with customers to ensure satisfaction and loyalty.
Prepare and generate regular reports over a period of time on the types and quantities of fuel, oil and other accessories sold at fuel stations.
Plan, monitor and report on the budget.
Ensure all employees are providing excellent customer service in accordance to company policy.
Report fuel transactions and supplies purchases operate computerised cash registers process credit card transactions and cash purchases compose balance sheets operate cash drawers and carry out cash deposits.
Evaluate customer's comments in order to find out whether customers feel satisfied or dissatisfied with the product or service.
Supervise employees activities on operating the fuel pumps and ensure the safety of their operations.
Oversee fuel deliveries to service station.
Submit fuel orders in time make sure fuel is delivered before reserves are depleted.